Learn about the response from some of the airlines, about our article about exclusion of guide dogs and their owners from air travel and how it is a discriminatory practice.
You can read the full article, «Exclusion in the Skies: The Unfortunate Reality for Guide Dogs and Their Owners», here.
Finnair
«Assistance dogs are warmly welcome on Finnair flights. Guide dogs and hearing dogs who aid people with sight or hearing disabilities can travel in the cabin on our flights when they have completed qualified training and possess valid documentation. Finnair does not require registration to a specific registry. More information on travelling with assistance dogs is available on our website».
Widerøe
«Widerøe allows guide dogs regardless of their registration. However, we do not comment on other operators’ policies».
Lufthansa
At Lufthansa, the procedure has remained unchanged for years. Requests for assistance dogs are sent to our Medical Operations Centre, where each case is reviewed.
We require a training certificate for the dog from a training facility that is recognized by one of the following organisation’s:
– ADI (Assistance Dogs International)
– ADeu (Assistance Dogs Europe)
– IGDF (International Guide Dog Federation)
– Messerli Institute from Austria
No response
These airlines has not yet responded or have chosen not chosen to respond to our request for a comment to our article «Exclusion in the Skies: The Unfortunate Reality for Guide Dogs and Their Owners» : British Airlines, KLM and Scandinavian Air Systems (SAS).
Updated : 15 May 2024 20.00 added response from Lufthansa .
